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NURS 6231 Applying the Concept of Positive Deviance Week 5 Discussion NURS 6231 Applying the Concept of Positive Deviance Week 5 Discussion Focus on the successful exceptions (i.e., positive deviants), not the failing norm. —Pascale, Sternin, & Sternin, 2010 Positive deviants—those who are able to innovate and create affirmative results—do so within the same constraints […]

NURS 6231 Using Emotional Intelligence and Appreciative Inquiry to Promote Quality Week 2 Discussion NURS 6231 Using Emotional Intelligence and Appreciative Inquiry to Promote Quality Week 2 Discussion Through communication—inquiry and dialogue—every person makes a contribution, and by being involved in the process, people can shift their attention and action away from a problem-oriented focus